What is "IT on Call""IT on Call" is a comprehensive remote IT infrastructure management platform which enables our support team to manage desktops, laptops, servers, applications and network devices at client locations, via the Internet, in a highly secure fashion, without making changes to firewall configurations, or setting up VPN access to customer sites.
Remote Support and Administration
In today's competitive marketplace, your business is relying more and more on technology as a crucial element to success. With mission critical applications running your business, system downtime can become very costly. In order to keep your network up and running, USA MedNet offers "IT on Call" remote IT support for servers and PCs. We can provide the support your business needs at a price you can afford. Remote network support and proactive maintenance instantly decreases your TCO and dramatically improves technical support and response times.
Managed Services
The managed service infrastructure is an integrated combination of desktop and server management, monitoring and proactive maintenance. Our responsive IT services are dedicated to helping you and your staff focus on the primary purpose of your business while keeping your entire infrastructure running smoothly. We understand how important your computer network systems are to your business and have dedicated this new approach to managing your information system efficiently. Using this approach will greatly improve our support and response times.
Monthly Support Contracts/Fees
USA MedNet's monthly support fees, eliminate the need to invest a large sum in a suite of management tools. These tools normally require highly trained engineers and a sophisticated infrastructure, both of which have high capital and operating costs. Our approach provides full-time network and IT support at a fraction of the cost.
